Frequently Asked Question
General
What is TRENDIXO?
TRENDIXO is a small family-run Indian business that offers problem-solving and practical products at affordable prices for customers across India.
How can I contact customer support?
You can email us at kdenterprise0512@gmail.com or call us at +91 9904917842.
Are all products shown on the website genuine?
Yes, all products sold on TRENDIXO are carefully selected and quality-checked before dispatch.
Do I need to create an account to place an order?
No, you can place an order as a guest or create an account for faster checkout in the future.
Shipping And Delivery
Do you ship all over India?
Yes, we deliver to most locations across India.
How long does order processing take?
Orders are usually processed within 1–2 working days.
How long does delivery take?
Delivery typically takes 3–7 working days, depending on your location.
How can I track my order?
Once your order is shipped, you will receive tracking details via SMS or email.
Payment Related Questions
What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and Cash on Delivery.
Is Cash on Delivery (COD) available?
Yes, COD is available.
Is online payment safe on TRENDIXO?
Absolutely. We use secure and trusted payment gateways to protect your information.
Returns & Refunds
What is your return policy?
Customers can request a return within the return period mentioned on the product page, provided the item is unused and in original condition.
How will I receive my refund?
Refunds are processed to the original payment method (UPI, card, or bank) after the returned product is inspected.
How long does the refund take?
Refunds are usually completed within 5–7 working days after approval.